Privacy Policy

Tuaco Opticians Limited in general ensures that from its website it does not do not collect more information than is necessary for the purposes required and that your data is not used for any other reason apart from the intended use. Tuaco Opticians Limited is also committed not to keep personal data for any time longer than that required and that your data will not be shared with third parties unless this is required for supplying you with the service required.

Information collected from Website:

1. When you join to order contact lenses

When you join our website to order contact lenses we collect the personal data you give us. This data includes name, address, email address and contact number. In the case of contact lens orders we also ask you for your prescription details. This is done as part of the booking and purchase process. In these cases, we might also use the information you gave us to contact you about related products, however you are given the option to opt-out of such service at sign-up stage and in every subsequent communication.

2. When you contact us or send us an enquiry

While you are free to use our website without giving out your personal information, once you contact us through the forms available on both the contact us and Enquiry section of our website, Tuaco Opticians collects your personal data. Information you supply us with, such as name and surname, address, contact number and email address, will be processed and stored so that it is possible for us to contact you and respond to your query.

3. Social media plug-ins

Our website features social media plugins for easy sharing of information. These plugins are operated by Facebook. Our website does not automatically share information with these third parties since these plugins are inactive until you click on them. Once you click on the links you will be rerouted to the relative social media website where their own privacy policies apply.

4. Access to information

You have the right to request access to the information we have on you. You can do this by contacting us on We will make sure to provide you with a copy of any data we possess about you. As part of the process of ensuring that data is sent to the rightful owner, we might ask you for identity verification. This is done to protect personal information. We will send you the information request electronically within the timeframe allowed. Should the request for information be deemed excessive, we retain the right to charge an administrative fee.

5. Information Correction & Deletion

Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by Tuaco Opticians Limited. In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. If at any point you wish for Tuaco Opticians limited to delete information about you, you can simply contact us and we will ensure any data which can be deleted is deleted within the timeframes permissible.

6. Cookie Policy

Tuaco Opticians is committed to be fully transparent and provide you with the necessary information about the use of cookies when you visit this website. We strive not to collect any personal information about you as a visitor unless you provide it voluntarily through the online forms.

7. Which types of cookies does this website utilise?

This website makes use of the following two different types of cookies:

  • Session cookies: these are temporary cookies which are used to give you access to the content of this website. These types of cookies expire and are deleted as soon as you log out.
  • Third party cookies: We make use of 3rd Party Cookies provided through Google Analytics. The retention period for data sen that is associated with user identifiers, including cookies and advertising ID is 26 months.

8. How can I delete or disable cookies?

If your browser is NOT configured, by default, to block all or certain cookies, you may manually configure your browser to either reject all cookies or control which cookies are set on your device through this website. You may find all the necessary information on how to make the necessary configuration settings by visiting WikiHow: Disable Cookies

Disabling the cookies of this website will not affect your browsing experience.

Data Transfer

We host our databases with In order to ensure your rights are protected we used a provider that provides adequate level of protection (as identified by the EU commission) by being enrolled to the Privacy Shield. Data backups are stored within the EU and hence subject to the same level of protection.

When this Privacy Policy applies

This Privacy Policy applies to services offered by Tuaco Opticians Limited through its website only.


If there are any changes to this privacy policy, we will replace this page with an updated version. We strongly suggest you check our “Privacy Policy” on a regular basis to be aware of any changes which may occur from time to time. Any changes done will always be in line with applicable laws.